Shopper Questions

Q. Are children allowed on opening day?
A. We do not restrict children on the opening day, although it is very crowded and not recommended, and the lines to checkout can be longer than on other days.

Q. How often do you have these sales?
A. Our Spring/Summer sales are typically in March/April and our Fall/Winter sales are in September/October of each year.

Q. Are the sales located indoors?
A. Yes. Sales are located indoors.

Q. Are there any parking fees or entrance fees?
A. No parking fees. We charge an admission of $3 for the first two days only. 100% of our entrance fee will be donated to Hill Country Pregnancy Care Center. Children 18 and under are always free. You may also gain free admittance by bringing an item to donate to Hill Country Pregnancy Care Center (formula, diapers, baby food, new layette items).

Q. What kinds of payment do you accept?
A. We accept Cash, Mastercard, Visa and Discover with proper ID. We do not accept personal checks.

Consignor Questions

Q. Who can consign their items and become a seller?
A. Anyone can consign their children's and maternity items with Just Between Friends. We require that you have a minimum of 20 items or $50 worth of items.

Q. Do consignors get to shop before the public?
A. Yes, consignors will shop be able to shop at our designated pre-sale days.

Q. Are children allowed at the presale?
A. Children under 12 years old are not allowed at presales. Nursing infants are allowed any time.

Q. Are nursing infants excluded from the "No Children at Presales" rule?
A. Nursing infants (non-walking) are allowed at presales. We still strongly urge you to find someone to watch your precious child as your shopping experience will greatly improve without the added responsibility.

Q. What percentage of the sales do I receive?
A. Consignors receive 65% of their sales less a $10 consignor fee (deducted from your check). Volunteers earn 70% less a $10 consignor fee.

Q. Who does the pricing?
A. You set your own price and you get to decide if it is discounted on half-price day. Check out our "Merchandise Prep" page for pricing guidelines.

Q. What percentage of my items can I expect to sell?
A. Most sellers sell approximately 80% of their items in sizes 2-10. For sizes under 24 months the percentage of sales drops due to the sheer volume of merchandise brought in by consignor's to sell, and the fact that, people tend to receive infant clothing as gifts, hand me downs etc, therefore they do not have a need to buy these items. The older sizes (12-16 and up) also will sell a lower percentage as children become pickier as they near the teen and pre-teen years.

Q. How do I sign up to consign?
A. Just click on our "Online Signup" button and fill out the form. You will receive an email confirmation with in moments.

Q. Can I hand-write my tags?
A. Unfortunately we cannot accomodate consignors with hand-written tags. With our online bar-coding system  My JBF Tags (www.myjbftags.com), it is so easy to enter your tags and print them off, then be able to track your sales. We have moved to a Point of Sale system and need all consignors to be using the scannable tags.

Q. How long should I give myself to drop off my items?
A. We have self check-in and it typically takes about 30-40 minutes to drop off your items. Your items will be inspected and then you place them in the designated areas around the sales floor. It is helpful to bring a wagon to drop off your items. The first day of drop off is the most crowded.

Q. When and where do I drop off my items?
A. If you have more than 300 clothing items, you can make an appointment to drop off your items by clicking here. If you do not have 300 clothing items, drop times are on our calendar.

Q. When do I pick up my unsold items?
A. Unsold items are to be pick up at the designated time on our calendar.  Click here to view our calendar.  All items not picked up at that time will automatically be donated to Hill Country Pregnancy Care Center.

Q. What if I work and can't make the pick up time work for my schedule?
A. You are welcome to have a friend pick up your items for you. You will need to send a note or let us know via email that someone else will be picking up your items. Be sure to write it on your waiver. Any items not picked up will be automatically be donated to Hill Country Pregnancy Care Center.

Q. Do I have to sort through the racks to find my unsold clothing items?
A. No, when you pick up your unsold items, your hanging garments will already be sorted by Consignor# for easy pickup. As time and volunteer sign-ups allow, we hope to have all of the other items sorted, too, otherwise, it will be up to you to visit our posted areas to find items other than clothing.

Q. How long does it take to receive my check?
A. Your check will be mailed to you within fourteen days of the end of the sale. (if not sooner!)

Q. Will I know what items have sold?
A. By using our online tagging system to prepare your tags it will give you a close idea of what has sold, when and for how much. Online tagging is quick and easy!

Q. If I consign my items, do I have to stay during the sale?
A. No. Consignors drop off their items and put them out on the selling floor during the designated drop-off times and come back during the designated time to pick up their unsold items. If you are able to volunteer and help out at the sale you can earn an extra 5% on your sold items.

Q. What items are you taking?
A. We accept anything related to babies, children or maternity. The clothing must be current season. For our Spring sales, we will be accepting only Spring/Summer clothing. For our Fall sales, we will be accepting Fall/Winter items. Other great items are toys, books, videos, strollers, baby equipment, nursery items, large play equipment, bedding, cribs, changing tables, etc. Go to this site http://www.cpsc.gov/cpscpub/prerel/prerel.html to see if any of the items that you are bringing to sell have been recalled. Be a responsible seller! You will be shocked to see the large list of recalled children's items.

Q. For the Fall/Winter sale, can I bring short-sleeved shirts?
A. Yes, you can bring short sleeved shirts and shorts.  Since we live in such a moderate climate, we accept these items year-round.  However please only bring sweaters and clearly fall items to the fall sale, and swimsuits or summer items to the spring sale.

Q. What about shoes?
A. Yes, Dress shoes only unless BRAND NEW. Please bring only your best shoes. You are limited to 5 pairs of shoes per consignor. These items are easily worn out and will not sell if they are worn.

Q. What about stuffed animals?
A. We only accept name brand or battery operated stuffed animals (lights, sound, movement), or Disney or Beanie Babies in new or like new condition. We have seen a decrease in the sale of stuffed animals, and so we must limit them.

Volunteer Questions

Q. Can anyone sign up as a volunteer and attend the volunteer presales?
A. Yes, anyone may sign up to volunteer on a first come/first serve basis. You do not have to be a consignor to volunteer. Please be sure to view our calendar for volunteer opportunities.

Q. Can I bring a guest to the volunteer presale?
A. Volunteers may not bring guests unless the guest completes their applicable volunteer times. Each pre-sale pass is good for one person to enter the presale. Please no children at our presales.

Q. How long are the shifts?
A. The shifts are in 2 hour increments,  You must work at least 4 hours to qualify for a presale pass or the additional 5% on your check. Check out the available times on our volunteer page.

Q. Do you provide childcare for volunteers?
A. We apologize, but we do not offer childcare at this time.

Q. I'm pregnant or have a medical condition. Is it OK for me to be a volunteer?
A. If you are pregnant or have a medical condition, you will want to volunteer when the workload is less. We have several shifts available with jobs that can be done sitting down. If you need these positions, please email us with your request after registering and we will try to accommodate your request.